ISO 9001 What is TickIT?

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What is TickIT?
TickIT is a scheme used by the Certification Bodies (Assessors), to focus more heavily on processes related to software design and development where these are carried out in organisations aiming for ISO 9001 certification.

The reason for this additional emphasis is due to the historically high potential for weaknesses in developed software, not just in terms of "bugs", but also the very common problem of software outcomes or products not entirely reflecting the original requirement, or customer need.

The TickIT Guide provides developers and assessors with practical guidelines on software development lifecycle models as well as examples of best practice.

How does TickIT work?

The Assessment and follow up
Assessment under TickIT is normally a two stage approach whereby an initial pre-assessment is followed up by the full assessment. Surveillance visits may also be more frequent depending on the size and complexity of the organisation.

Do you have to follow the TickIT Guide?
The TickIT guide is just that, a guide, and an organisation may very well follow its own lifecycle processes and controls based on industry best practices.

Read a recent client experience of gaining ISO 9001/TickIT certification.

If you want more specific information about using ISO 9001 in your organisation, just email or call for an informal discussion, or even just for some advice.

Winning contracts

Software houses will almost certainly need to demonstrate that they have rigorous controls over their development lifecycle processes in order to successfully bid for contracts.

ISO 9001 and "Agile"

"Agile development" and its variants are sometimes seen as avoiding much of the process and controls often associated with traditional methodologies, but ISO 9001 /TickIT can be just as readily applied to all types of lifecycle models.

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Brian Mead, Business Improvement Services
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